Article

Caring for People with Trauma in the Church

Understanding, Compassion, and Practical Steps for Faith Communities

Kirsty Nelson 09 Jan 2026

Introduction

The church is often seen as a sanctuary, a place where individuals seek solace, healing, and a sense of belonging. However, many people who enter our church doors carry invisible wounds of trauma, baggage from a difficult life. Whether the trauma stems from abuse, loss, conflict, or other painful experiences, it can deeply affect a person’s ability to trust, engage, and flourish within faith communities. The world we are living in today can be dark and full of hardship. As such, it is vital for churches to approach the care of traumatised individuals with sensitivity, understanding, and practical support. We should not be afraid to draw near to those who come into our churches, but we should be aware of the impact that our words and actions can have on someone who carries trauma. Caring for people is everyone’s responsibility; we are all members of God’s family, and we are called to walk alongside those who are struggling.

Understanding Trauma

Trauma is the emotional, psychological, and physical response to distressing or life-threatening events. Its effects are far-reaching: trauma can alter how people see themselves, others, and even God. Symptoms may include anxiety, depression, hypervigilance, emotional numbness, and difficulties in relationships. Recognising these signs is the first step towards providing effective care in a church setting.

 within the church, we are not there as professionals to diagnose and treat people, but to walk alongside them and guide them to God

We must also remember that within the church, we are not there as professionals to diagnose and treat people, but to walk alongside them and guide them to God. Our guide in this is God. The Bible is full of stories of people who carried trauma. Sarah, Job, Lot, David, and Bathsheba are just a few among so many. God does not shy away from showing us people at their worst. We are not perfect; we are all deeply flawed yet saved by grace! In Isaiah 41:10 (NIV), we are told ‘Do not fear, for I am with you; do not be dismayed, for I am your God. I will strengthen you and help you; I will uphold you with my righteous right hand.’ We are upheld by God’s own hand!

Theological Foundations for Trauma Care

While the word ‘trauma’ may not be found in the Bible, we can find many occasions where Jesus himself drew near to those who were suffering, hurting and often angry. Look at Jairus in Luke 8, the woman at the well in John 4, the woman who anointed Jesus’ feet in Luke 7, and many others. The Lord teaches compassion and empathy, while we are commanded in Galatians 6:2, ‘Carry each other’s burdens, and in this way, you will fulfil the Law of Christ.’

esus ministered to those who were hurting and marginalised; he walked alongside them, sat with them in their home or drew alongside them in unexpected places. And it wasn’t just spiritual need that Jesus saw to, he often dealt with their immediate distress first. These principles provide a strong foundation for trauma-informed ministry, reminding us that every person is valued, worthy of dignity and connection, and deserving of gentle care.

Creating a Safe and Supportive Environment

So how do we ensure our church is providing the right support and understanding?

  • Ensure safeguarding policies are in effect: There should be a named person(s) for the church—members who have appropriate safeguarding checks and the right skills and qualities for drawing alongside people. A lone working policy is also good practice.
  • Physical Safety: Ensure that church buildings and activities are accessible and safe for all, including those who may be triggered by certain environments or situations.
  • Emotional Safety: Encourage a culture where people feel free to share their experiences without fear of judgment or rejection. Confidentiality and trust are essential.

Paul states in 1 Corinthians 12:25-27 (NIV), ‘There should be no division in the body, but . . . its parts should have equal concern for each other. If one part suffers, every part suffers with it; if one part is honoured, every part rejoices with it.’ We are to stand with those who suffer as if we ourselves are suffering. So, how practically do we ensure our church is providing the right support and understanding for trauma survivors?

Practical Ways to Support Trauma Survivors

  • Listen Actively: Sometimes the most healing gift you can offer is a listening ear. Allow people to share at their own pace, without interruption or unsolicited advice.
  • Educate Yourself and Others: Training church leaders and volunteers in trauma awareness can help prevent unintentional harm and promote a more caring environment. In the UK, Kintsugi Hope is an excellent resource and runs Mental Health Friendly Church training, and there will be others available across the world. 
  • Refer to Professionals: Recognise the limits of your expertise. Encourage those affected by trauma to seek professional counselling or therapeutic support when appropriate. Know what is available in your area, and put together a helpful guide for people.
  • Offer Practical Help: Trauma can make everyday tasks overwhelming. Simple acts, such as providing meals, transportation, or companionship, can be invaluable.
  • Respect Boundaries: Honour people’s need for space and privacy. Avoid pressing for details or expecting a quick recovery.

Building a Trauma-Informed Church Culture

Becoming a trauma-informed church is an ongoing process. It involves regular reflection on how policies, sermons, activities, and relationships impact those with a history of trauma. Churches can review safeguarding policies to ensure they are robust and up to date, and that everyone is up-to-date on appropriate and relevant training. Include prayers, hymns, and liturgy that acknowledge suffering and the hope for restoration and model healthy, respectful relationships at all levels of church life.

People will look to us to guide and to walk with them

People will look to us to guide and to walk with them on parts of their journey. It is not about ‘fixing’ or healing people, it is about listening to them, loving them entirely, even the broken and damaged pieces, and lifting them up to the One who will hold them in his hands. 1 John 3:18-19 reminds us, ‘Dear children, let us not love with words or speech but with actions and in truth. This is how we know that we belong to the truth and how we set our hearts at rest in his presence . . .’

Navigating Challenges

Caring for people with trauma can be emotionally demanding. It is important for church leaders and volunteers to seek support themselves, maintain healthy boundaries, and practice self-care. Remember, healing from trauma is a journey that may take months or years, and setbacks are normal.

Pastoral care is not a solo ministry!

It is not for one person to carry that burden alone; this must be shared with others to ensure that the individual has a network of love and support around them. If we are feeling overwhelmed with what is being shared with us, it is important to step back and reach out to others to help. Pastoral care is not a solo ministry!

Conclusion

Churches have a unique opportunity to be places of healing and restoration for those who have experienced trauma. By fostering an environment of understanding, compassion, and practical support, faith communities can help individuals move towards wholeness and hope. Ultimately, such care not only reflects the heart of the gospel but also strengthens the witness and unity of the church itself. We are loving people back to Christ, as written in John 13:34 (NIV), ‘A new command I give to you; Love one another. As I have loved you, so you must love one another.’